You may return any items you purchased for a full refund within 30 days provided it's unopened and in a saleable condition. Additionally we will refund any shipping charges incurred if we sent you the wrong item. If you would prefer to exchange an item instead, you may do so. Refunds can take upto 2 weeks to process, from when we have received the goods. If you are returning something, please email firstname.lastname@example.org.